Following its strategy of "rapid growth with quality”, Gemdale PM has made considerable progress in recent years. As of June 2018, Gemdale PM manages properties aggregating over 5 billion square feet.
The Gallup survey recently reported that Gemdale PM’s client satisfaction rate is 98% and its brand value exceeds USD 746 million.
In 2018, Gemdale PM initiated its "3+X Strategy”, meaning 3 main business including Commercial property management, Residential property services and Intelligent technology services, as well as its X new business which aims to implement Asset management, Apartment operations and Elderly care through the use of ‘Intelligent’ technology services.
Gemdale PM owns several subsidiary companies with distinct brands and specialties: (i) Gemdale Building Engineering, a diversified enterprise engaged in intelligent building and mechanical and electrical integration for smart residential communities’ upgrading and renovations offering such services for residential communities, urban complexes, and industrial sites etc.; (ii) Enjoy Link, a mobile application, providing clients with three management packages, “Internet + Property, Internet + Internet of Things, Internet + Cloud Services”; (iii) LUXGEMS®, a high-end property management solution that encompass service design, property management, consulting, International Standard Organization “ISO” training, and certified services for deluxe apartments, corporate headquarters, office buildings, science and technology parks, and property sales centers; and (iv) Radius Elderly Care Services, a combination of home-based elderly care, community-based, and institutional elderly care that serves as a radius in combining and “home, community, and institute” into a circle of integrated elderly care.
Effective staffing is one of Gemdale PM’s distinct competitive advantages, with highly-trained staff of over 18,000, Gemdale PM is committed to building an enterprise that fulfills the needs of its staff as well as providing opportunities for their personal growth and distinctive contributions.
Attracting and retaining the highest quality talent ensures that Gemdale PM maintains its competitive advantage and offers the best possible level of service to clients. Gemdale PM has established two recruitment programs in the industry: “Talent Selection” and “Outstanding Interns”. Moreover, it established “Golden Talent Scout” internal recommendations and “Golden Seed” intern projects to grow the company's talent supply pool. In addition to attracting the highest quality talent, Gemdale PM also launched an internal talent development program called “RUN Series” that coaches employees from entry management level to top management, allowing multi-channel career development, employee’s success and growth at the company. Gemdale PM strives to be the employer of choice that attracts, develops and rewards diverse talent to best serve its clients. Gemdale PM invests millions of dollars annually on training both online and offline. In 2018, Gemdale PM entered the U.S. real estate market to serve Gemdale USA, and over time third party developers and clients. Gemdale USA develops commercial properties and residential properties, including stand alone and mixed-use projects etc. Target markets includes Northern and Southern California, San Francisco, Los Angeles, New York, Boston, Seattle, Dallas and Washington DC.
Gemdale PM has always creating value for its clients in China, now it endeavors to become an international enterprise throughout delivering exceptional Gemdale PM services to clients.